fb77pro Privacy Policy

1. Introduction

fb77pro is committed to protecting the privacy and personal data of all players and visitors. We understand that when you share your personal information with us — whether during registration, KYC verification, or day-to-day use of the platform — you are placing trust in us to handle that data responsibly. We take that responsibility seriously.

This Policy applies to all personal data collected through the fb77pro website (fb77pro.org), any mobile-optimized versions of the platform, and all communications between fb77pro and its players, including email, SMS, and live chat. It does not apply to third-party websites or services that may be linked from the fb77pro platform.

fb77pro operates in compliance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We are committed to upholding the rights of Filipino players with respect to their personal data.

2. Personal Data We Collect

fb77pro collects personal data that is necessary to provide our services, verify player identity, process financial transactions, and comply with our legal and regulatory obligations. The categories of personal data we collect include:

2.1 Registration Data

When you create an fb77pro account, we collect your full legal name, date of birth, Philippine mobile number, email address, and a username and password of your choosing.

2.2 Identity Verification (KYC) Data

To comply with Philippine gaming regulations and anti-money laundering requirements, we collect copies of government-issued identification documents (such as a Philippine passport, driver's license, SSS/GSIS ID, or PhilSys national ID), proof of address, and proof of payment method ownership where required.

2.3 Financial Data

We collect information about your deposits, withdrawals, and transaction history on the fb77pro platform. We do not store full payment card numbers; card data is handled by our PCI-DSS compliant payment processors.

2.4 Usage Data

We automatically collect certain technical data when you use the fb77pro platform, including your IP address, device type, browser type and version, operating system, pages visited, time spent on the platform, and game activity logs.

2.5 Communications Data

When you contact fb77pro support via live chat, email, or any other channel, we retain records of those communications for quality assurance, dispute resolution, and compliance purposes.

3. How We Use Your Personal Data

fb77pro uses the personal data we collect for the following purposes:

fb77pro will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

4. Legal Basis for Processing

fb77pro processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing is necessary to perform our contract with you — specifically, to operate your fb77pro account, process transactions, and provide the services you have registered for.
• Legal obligation: Processing is required to comply with applicable Philippine laws, including gaming regulations, anti-money laundering obligations, and tax reporting requirements.
• Legitimate interests: Processing is necessary for fb77pro's legitimate interests, such as preventing fraud, ensuring platform security, and improving our services, provided those interests are not overridden by your rights.
• Consent: For marketing communications and certain non-essential cookies, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Data Sharing & Disclosure

fb77pro does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary:

5.1 Service Providers

We share data with trusted third-party service providers who assist us in operating the fb77pro platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, Visa, Mastercard), KYC verification providers, cloud hosting providers, and customer support software vendors. All service providers are contractually required to handle your data securely and only for the purposes we specify.

5.2 Regulatory Authorities

fb77pro may be required to disclose personal data to Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government bodies where required by law or in response to a valid legal process.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of fb77pro's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.

5.4 With Your Consent

We may share your data with other third parties where you have given your explicit consent for us to do so.

6. Cookies & Tracking Technologies

fb77pro uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Strictly necessary cookies: Required for the platform to function. These cannot be disabled without affecting core functionality such as login sessions and security features.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on fb77pro.
• Analytics cookies: Help us understand how players use the platform so we can improve performance and user experience. Data collected is aggregated and anonymized where possible.
• Marketing cookies: Used to deliver relevant promotional content to you based on your activity on the platform. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the fb77pro platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.

7. Data Retention

fb77pro retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and our legitimate business interests. Specifically:

• Account and KYC data is retained for a minimum of five (5) years after account closure, in accordance with Philippine AML regulations.
• Transaction records are retained for a minimum of five (5) years as required by applicable financial regulations.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained for as long as necessary to demonstrate compliance with consent requirements.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, fb77pro will securely delete or anonymize the data.

8. Your Data Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by fb77pro:

• Right to be informed: You have the right to know what personal data fb77pro holds about you and how it is being used.
• Right of access: You may request a copy of the personal data fb77pro holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request that fb77pro provide your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe fb77pro has violated your data privacy rights.

To exercise any of these rights, please contact fb77pro's support team. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

9. Children's Privacy

fb77pro is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. In accordance with Philippine gaming regulations, all players must be at least 21 years of age to register and use the fb77pro platform.

If fb77pro becomes aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the personal data, and return any deposited funds to the payment source. If you believe a minor has registered on fb77pro, please contact our support team immediately.

10. Data Security

fb77pro implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive data, including passwords (stored as salted hashes) and KYC documents.
• Role-based access controls ensuring that only authorized fb77pro personnel can access player data.
• Regular security audits, vulnerability assessments, and penetration testing.
• Firewalls, intrusion detection systems, and DDoS protection on all platform infrastructure.
• Two-factor authentication (2FA) available for all player accounts.

While fb77pro takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your fb77pro account and to enable two-factor authentication for additional protection.

11. Third-Party Links

The fb77pro platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies only to the fb77pro platform. fb77pro is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

fb77pro reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify you by posting a prominent notice on the fb77pro platform and/or by sending an email to your registered address at least seven (7) days before the changes take effect.

Your continued use of the fb77pro platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the fb77pro Data Privacy team. Our support agents are available 24/7, Philippine Standard Time (PST, UTC+8).

Email: [email protected]

For data access, correction, or deletion requests, please include your registered email address and a description of your request. We aim to respond to all privacy-related inquiries within 30 days.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.